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Retail Associate

➡️ Location: Bangsar

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You'll Do:

➡️ Customer Experience: 

- Maintain a warm, helpful, pleasant and authentic shopping environment

- Create a seamless interaction between our customer and the technology

- Identify and implement out of box opportunities to exceed customer expectations

- Act as an in­-store Girl Guide liaison to ensure customer satisfaction at all timesLead customer through fitting room journey

- Maintain extraordinary customer experience feedback and scoring on service evaluation

➡️ Sales Generation:

- Consistently meet and exceed both individual and store sales goals

- Actively generate clientele through customer engagement and maximize return customer rate 

➡️ Operations:

- Contribute to seamless store operational procedures

- Ensure facility maintenance, presentation and organization 

➡️ Merchandising/Visual:

- Support merchandising presentation strategy and concept standards

- Ensure the selling floor reflects the brand and concept standards at all times 

➡️ People & Culture:

- Display a dedicated approach to self-awareness and self­ development

- Understand the core values and culture of Whimsigirl and reflect these in all efforts 

- Positive attitude and feels there is no task too small and no task too large

What You'll Need:

- 6 months (or more) relevant service experience in a fast­-paced, creative retail environment

- A dedication to making people happy and consistently elevating the customer experience

- Familiarity with the user functionality of desktop, mobile, tablet and digital technology


➡️ Addition:

Serve as an expert resource - provide expertise on brand, key customer issues, and partner with peers to provide support

Be a leader among your peers - consistently deliver results at the highest level with sales, customer experience


➡️ Full Time, Salaried- Hours:

- Available to work a minimum of 40 hours per week

- Available to work a minimum of 5 days per week, weekends included

- Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

- References required

 

➡️ Benefits & Perks:

- Mission based company + casual and entrepreneurial work environment

- Clothing discount 

- Uniform Provided

- EPF & SOCSO

- Parking allowance

- Group sales commission

➡️ Please apply for this position at careers@whimsigirl.com with the subject line “Retail Associate- [Name]”.

See you soon!!!

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