Retail Associate
➡️ Location: Bangsar
Reporting to the Store Manager, essential responsibilities include but are not limited to:
What You'll Do:
➡️ Customer Experience:
- Maintain a warm, helpful, pleasant and authentic shopping environment
- Create a seamless interaction between our customer and the technology
- Identify and implement out of box opportunities to exceed customer expectations
- Act as an in-store Girl Guide liaison to ensure customer satisfaction at all timesLead customer through fitting room journey
- Maintain extraordinary customer experience feedback and scoring on service evaluation
➡️ Sales Generation:
- Consistently meet and exceed both individual and store sales goals
- Actively generate clientele through customer engagement and maximize return customer rate
➡️ Operations:
- Contribute to seamless store operational procedures
- Ensure facility maintenance, presentation and organization
➡️ Merchandising/Visual:
- Support merchandising presentation strategy and concept standards
- Ensure the selling floor reflects the brand and concept standards at all times
➡️ People & Culture:
- Display a dedicated approach to self-awareness and self development
- Understand the core values and culture of Whimsigirl and reflect these in all efforts
- Positive attitude and feels there is no task too small and no task too large
What You'll Need:
- 6 months (or more) relevant service experience in a fast-paced, creative retail environment
- A dedication to making people happy and consistently elevating the customer experience
- Familiarity with the user functionality of desktop, mobile, tablet and digital technology
➡️ Addition:
Serve as an expert resource - provide expertise on brand, key customer issues, and partner with peers to provide support
Be a leader among your peers - consistently deliver results at the highest level with sales, customer experience
➡️ Full Time, Salaried- Hours:
- Available to work a minimum of 40 hours per week
- Available to work a minimum of 5 days per week, weekends included
- Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
- References required
➡️ Benefits & Perks:
- Mission based company + casual and entrepreneurial work environment
- Clothing discount
- Uniform Provided
- EPF & SOCSO
- Parking allowance
- Group sales commission
➡️ Please apply for this position at careers@whimsigirl.com with the subject line “Retail Associate- [Name]”.
See you soon!!!